Making technology more human-friendly, one word at a time.

Writing samples from 2019

UX WRITING SAMPLES

Small changes, big results.


FEATURE DOCUMENTATION

I took part in a product sprint and together with product managers and developers, we created a Tip feature for users to take tips via our iOS app. I then created the support documentation for the feature release and executed the communication strategy for the feature release.

You can find the full documentation here >>


TREKKSOFT’S TRAVEL TRENDS REPORT 2019, EXCERPT ON BOOKING TRENDS

Raw data was gathered from our backend with the help of Product Managers. Then, I analysed the data and shared my findings in the report. To further explore booking trends, I also interviewed the founders of our distribution partners.


INFOGRAPHIC: FINDINGS FROM 2019 TRAVEL TRENDS SURVEY

I was tasked with creating visual material as a teaser to our travel trends report. In conjunction with World Tourism Day, I decided to put together an infographic sharing data about the people who make up the tourism industry.

Click to enlarge

Click to enlarge


EMAIL NEWSLETTER: MONTHLY CUSTOMER UPDATES (EXCERPT)

To increase customer engagement, I started to send out monthly round-ups to give them an overview of everything that’s happening at TrekkSoft (the company and the product).

Click to enlarge

Click to enlarge